Terms & Conditions

1. Introduction

Welcome to Cognito Ink. These Terms & Conditions ("Terms") govern your use of https://uk.cognitoink.com/ (the "Website") and the purchase and use of our online courses, downloadable resources, and related services.

By accessing or using the Website, or by purchasing any of our products, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Website or purchase our products.

2. Our Products

We provide digital educational products, including:

• Online courses
• Downloadable resources, including workbooks
• Other digital learning materials that may be made available from time to time

All products are intended for your personal use unless we expressly agree otherwise in writing.

3. Purchases

When you place an order, you agree that:

• The information you provide is accurate and complete.
• You are authorised to use the payment method provided.
• You will comply with these Terms.

Payments are currently processed through PayPal. We may introduce additional payment methods in the future.

Prices, promotions and product availability may change without notice.

4. Course Access

After completing your purchase, you will receive access to your purchased course through cognitoink.com.

Unless otherwise stated on the product page, your purchase includes lifetime access to the course you have purchased.

Lifetime access refers to the lifetime availability of the course while it continues to be offered by Cognito Ink. We reserve the right to discontinue a course where necessary, such as for legal, technical, or commercial reasons. Where reasonably possible, we will seek to minimise disruption to existing customers.

5. Downloadable Resources

Where a course includes downloadable resources, such as workbooks, templates or worksheets, you may download and retain these materials for your own personal use.

You must not:

• Share them with others.
• Upload them to websites or file-sharing services.
• Sell, sublicense or distribute them.
• Reproduce them for commercial purposes.
• Remove or alter any copyright or proprietary notices.

6. Intellectual Property

All content available through the Website, including course videos, text, graphics, branding, logos, downloadable materials, designs and other content, is owned by or licensed to Cognito Ink and is protected by applicable intellectual property laws.

Purchasing a course does not transfer ownership of any intellectual property rights to you.

Your purchase grants you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the purchased content for your own personal learning.

7. Acceptable Use

You agree not to:

• Share your purchased content with others.
• Copy or redistribute course materials except where expressly permitted.
• Attempt to bypass security measures.
• Reverse engineer or interfere with the Website or course platform.
• Use our content for commercial purposes without our prior written permission.
• Engage in unlawful, abusive or fraudulent activity while using our Website or services.

8. Course Updates

We continually improve our courses and learning materials.

From time to time, we may:

• Update lessons.
• Correct errors.
• Improve existing content.
• Add new resources.
• Remove outdated materials.
• Make technical improvements.

These updates are intended to improve the learning experience and do not normally reduce the value of your purchase.

9. Refunds

Refunds are governed by our separate Refund Policy, which forms part of these Terms where applicable.

Please review the Refund Policy before making a purchase.

10. Suspension or Termination

We reserve the right to suspend or terminate access to our services where we reasonably believe that:

• These Terms have been breached.
• Our intellectual property rights have been infringed.
• Fraudulent or unlawful activity has occurred.
• Access is being shared or misused.

Where appropriate, we may investigate suspected misuse before taking action.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

To the fullest extent permitted by law, Cognito Ink shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising from the use of the Website or our products.

Our total liability in connection with any purchase shall not exceed the amount paid by you for the relevant product.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal obligations or business practices.

The latest version will always be published on this Website with the updated revision date.

Continued use of the Website after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Cognito Ink
Website: https://uk.cognitoink.com/
Email: support@cognitoink.com